We would love to hear from you.
Questions about refills, a stockist near you, or finding your ritual? Write to us — a real person in Stockholm replies, never a bot.
Visit the atelier
Norrmalmstorg 1, 111 46 Stockholm, Sweden
Mon–Sat · 10:00–18:00
hello@aerenliving.com
+46 8 502 002 00
Refill helpdesk
Leaking pump? Lost cap? Pouch confusion? We replace parts free for life — just mention your bottle’s base code.
Press & wholesale
For lookbooks, samples and boutique partnerships write to atelier@aerenliving.com.
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Quick answers
Order the pouch matching your bottle, twist off the pump, pour and rinse the pouch for return. Each pouch fills its bottle twice and uses 78% less plastic than a new bottle.
Same-day dispatch from Stockholm before 2pm CET. Nordics & EU in 1–3 days, worldwide in 3–6 days — always carbon-neutral and plastic-free.
Yes — our Norrmalmstorg atelier refills any Aeren bottle while you wait, with a complimentary scent consultation every Saturday.
We supply 120+ boutique hotels, yoga studios and workplaces with 5L back-of-house refills. Write to us with “Wholesale” as the topic for the trade list.